Donate Furniture

Donate Furniture

Here at St Paul’s Centre, we are pleased to receive your unwanted but reusable furniture, bedding and kitchenware. We are able to reuse these items to help people in need, as well as including some in our sales to generate funds to keep the charity running.

Arranging a collection

If you wish to donate furniture and you wish to arrange a collection, please call us on 01270 586186 or Email us admin@stpaulscentre.org.uk

Our furniture collection service runs between the hours of 9 am and 5 pm Monday to Friday.

We are unable to collect from a property (inside or outside) if anyone in the household is currently self-isolating due to Covid-19. Please ring back when all household members are well and no longer need to self-isolate.

We would prefer to collect from outside your property but we are now able to collect from inside if that is requested.

Outside collections

• If we are collecting from a covered area, outbuilding or garage, please ensure the item/s are easily accessible and entrances are unlocked and/or open.
• We are unable to collect items that are left in the rain.

Inside collections

• To reduce the time spent in properties, for the safety of our donors and our staff, where possible please make sure all items are in one room as close to the property entrance. If items need to be collected from upstairs then please try to ensure all items are located in one room and nearest to the stairway.
• Please open windows and doors on the way to and inside the room/s where items for collection are located.
• Please allow only one member of your household to open the property.

For all collections

• Our van crew will contact you 30 minutes ahead of arrival to notify they are on their way.
• When the van crew arrive please wear a face covering and keep a safe social distance.
• There is no need to sign any paperwork.
• Our van crew are not able to dismantle furniture when they arrive.

If you, or anyone in your household, get Covid symptoms between the time of booking and the date of collection then please contact us to re-arrange.

Please note the van crew have the right to refuse to complete a collection if anyone in the household appears unwell or it does not seem safe to proceed.

They also have the right to refuse to collect items that are not fit for re-use.

Although we offer a free collection service, many people choose to make a donation to cover our running costs and to ensure that we can keep our vans on the road. If you would like to make a financial donation, you can do so online or you can ask our collections driver for a St Paul’s Centre donation envelope.

What happens to the furniture?

We believe in creating hope and restoring dignity to people’s lives and by donating your unwanted furniture you are supporting this philosophy by giving someone a fresh start. Many items of furniture donated find their way into the home of someone who really needs it. We help distribute it to individuals and families on very low incomes who need furniture quickly and at a minimal cost.  To access this help, those in need are referred to us from reputable and responsible community organisations. 

Other items are put into our weekly Friday sale or sold online and the money generated contributes to the cost of collecting and delivering furniture to those in need and to the employment costs of our delivery drivers.

See us in action CLICK here